By using our services, you agree to these terms.
Welcome to Urbanspoke Limited! These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to comply with and be bound by these Terms. If you do not agree with any of the terms, you should not use our services.
Urbanspoke Limited provides online English language learning services through one-on-one lessons via Zoom and Google Meet. Our tutors are available to provide personalized lessons to help you improve your English fluency. By using our services, you agree to abide by our booking procedures, cancellation policies, and payment terms.
In order to access our services, you may be required to create an account on our website. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
All services provided by Urbanspoke Limited are subject to payment as outlined in the pricing section on our website. Payments for lessons are processed securely, and you agree to pay the full amount for the services you select. We reserve the right to modify pricing at any time.
We understand that sometimes plans change. If you need to cancel or reschedule a lesson, please do so at least 24 hours in advance. Cancellations made within 24 hours of a lesson are non-refundable. If you are unsatisfied with a lesson, please contact us within 48 hours to discuss a possible refund or rescheduling.
You agree to use our services for lawful purposes only. You will not use our website or services to:
All content, materials, and intellectual property available on the Urbanspoke Limited website, including but not limited to course materials, videos, text, logos, and trademarks, are owned by Urbanspoke Limited or its licensors. You may not use, modify, or distribute any of these materials without prior written permission.
Urbanspoke Limited makes every effort to provide high-quality services, but we cannot guarantee that the services will always be available or error-free. In no event shall Urbanspoke Limited be held liable for any damages arising from the use or inability to use our services, including direct, indirect, incidental, or consequential damages.
You agree to indemnify and hold harmless Urbanspoke Limited, its directors, employees, agents, and affiliates from any claims, damages, or liabilities arising from your use of our services, violation of these Terms, or infringement of any third-party rights.
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy for more details.
We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised. We encourage you to review these terms periodically to stay informed about our policies.
These Terms and Conditions are governed by the laws of [Your Country/State]. Any disputes or claims arising from these Terms shall be subject to the exclusive jurisdiction of the courts in [Your Location].
If you have any questions or concerns about these Terms and Conditions, please contact us at support@urbanspoke.com.
Your trusted English learning partner.